The Solo Customer Support Playbook
Handle support tickets and calls 24/7 without hiring anyone
Built for solopreneurs whose product is growing faster than their capacity to answer emails and calls. This stack automates first-line support across every channel so you can focus on building, not firefighting. No support hire needed until you're ready.
Goal
Handle support tickets and calls 24/7 without hiring anyone
Who this is for
Indie hackers and solopreneurs looking for a solo customer support solution
How to set it up
Set up your core tools
Email ticket resolver. AI phone receptionist.
Connect and configure
Chat-based support agent. Knowledge base brain.
Optimize your workflow
Support call capture.
Centralises your FAQs, docs, and SOPs so your agents always pull from accurate, up-to-date information rather than hallucinating answers.
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This playbook is a curated starting point, not a definitive recommendation. Pricing and features change — always verify on each tool's official website. Tools marked "affiliate link" may earn this site a commission at no extra cost to you.